bat99 Terms & Conditions

1. Acceptance of Terms

By accessing, registering for, or using bat99 services (including the website, mobile platform, and all associated features), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree to these terms, you must immediately cease using bat99 and refrain from creating an account.

bat99 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Changes take effect immediately upon publication on the bat99 website. Continued use of bat99 services after changes are posted constitutes acceptance of the revised terms. You are responsible for reviewing these Terms & Conditions regularly.

2. Eligibility and Age Restriction

bat99 services are available exclusively to individuals who meet all of the following eligibility requirements:

• Age Requirement: You must be at least 21 years of age at the time of account registration. bat99 strictly prohibits use by minors under 21. Age verification may be required at any time, and accounts found to belong to individuals under 21 will be immediately closed, and all funds forfeited.
• Legal Capacity: You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction. You may not use bat99 if you are legally prohibited from gambling or entering contracts.
• Geographic Restrictions: You must be physically located in a jurisdiction where online gambling is permitted. You are solely responsible for ensuring that your use of bat99 complies with local laws. bat99 does not accept players from jurisdictions where online gambling is illegal.
• Self-Exclusion Status: You must not be enrolled in any gambling self-exclusion program or banned from participating in online gambling activities by any regulatory authority or self-imposed restriction.

By registering an account, you represent and warrant that you meet all eligibility criteria. Providing false information to circumvent age or eligibility restrictions is a material breach of these Terms & Conditions and will result in immediate account termination and forfeiture of funds.

3. Account Registration and Security

3.1 Account Creation

To use bat99 services, you must create an account by providing accurate, complete, and current information, including your full legal name, date of birth, email address, phone number, and residential address. Only one account per person, household, IP address, and payment method is permitted. Multiple accounts are strictly prohibited and will result in suspension of all accounts and forfeiture of balances.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your bat99 account credentials, including your username and password. You must not share your login details with any third party. You agree to notify bat99 immediately if you suspect unauthorized access to your account. bat99 is not liable for losses resulting from unauthorized account use if you fail to protect your credentials.

3.3 Account Verification

bat99 reserves the right to request identity verification documents at any time, including government-issued photo ID, proof of address, and payment method verification. Failure to provide requested documents within 14 days may result in account suspension and withdrawal restrictions. All withdrawals are subject to successful identity verification.

4. Deposits and Payments

4.1 Deposit Methods

bat99 accepts deposits via bKash, Nagad, Rocket, Upay, and select Bangladeshi bank transfers. The minimum deposit amount is ৳200. Deposits are processed instantly, and funds appear in your account balance within seconds. bat99 does not charge deposit fees, but your payment provider may apply transaction fees.

4.2 Payment Method Ownership

All payment methods used for deposits must be registered in your own name and under your legal ownership. Third-party deposits are strictly prohibited. bat99 reserves the right to reverse deposits made from payment methods not owned by you and to close your account if third-party payment activity is detected.

4.3 Deposit Limits

bat99 provides responsible gaming tools including deposit limits. You may set daily, weekly, or monthly deposit limits in your account settings. Once set, deposit limit reductions take effect immediately, while increases require a 24-hour cooling-off period. Deposit limits are binding and cannot be overridden except after the cooling-off period expires.

5. Withdrawals

5.1 Withdrawal Processing

Withdrawals are processed to the same payment method used for deposits, in accordance with anti-money laundering regulations. The minimum withdrawal amount is ৳500. Withdrawal requests are processed within 15 minutes during business hours (09:00–21:00 BST, Monday–Sunday). Withdrawals requested outside business hours are processed on the next business day.

5.2 Withdrawal Verification

All withdrawal requests are subject to identity verification and security checks. bat99 may request additional documentation before processing withdrawals, particularly for first-time withdrawals or large amounts. Withdrawals may be delayed if account verification is incomplete or if suspicious activity is detected.

5.3 Withdrawal Restrictions

Bonus funds, promotional winnings, and pending bets are not available for withdrawal until wagering requirements are met and bets are settled. bat99 reserves the right to withhold withdrawals if there is evidence of fraudulent activity, bonus abuse, or violation of these Terms & Conditions.

6. Betting Rules and Fair Play

6.1 Betting Conduct

All bets placed on bat99 must be made in good faith for entertainment purposes. The following activities are strictly prohibited and constitute material breaches of these terms:

• Collusion with other players or third parties to manipulate outcomes
• Use of automated betting software, bots, or scripts
• Exploiting software errors, bugs, or platform vulnerabilities for unfair advantage
• Arbitrage betting or coordinated betting across multiple accounts or platforms
• Using insider information or engaging in match-fixing schemes
• Any form of fraudulent or deceptive betting behavior

bat99 employs fraud detection systems to monitor betting patterns. Accounts found to be engaging in prohibited activities will be immediately suspended, all bets voided, and balances forfeited. bat99 reserves the right to report suspected criminal activity to relevant authorities.

6.2 Bet Settlement

All bets are settled in accordance with official results provided by authoritative sources. In the event of disputes regarding results, bat99's determination is final and binding. If an event is abandoned, postponed, or canceled, bets will be voided or settled according to the specific sport or game rules published on the bat99 website.

7. Bonuses and Promotions

7.1 Bonus Terms

bat99 may offer bonuses, free bets, and promotional offers from time to time. All bonuses are subject to specific terms and conditions including wagering requirements, minimum odds, time limits, and eligible games. Bonus terms are published on the bat99 promotions page and must be read before claiming any offer.

7.2 Bonus Abuse

Bonus abuse, including creating multiple accounts to claim bonuses repeatedly, coordinating with other players to exploit promotions, or using bonuses in a manner inconsistent with their intended purpose, is strictly prohibited. bat99 reserves the right to void bonuses, cancel winnings, and close accounts found to be abusing promotional offers.

7.3 Wagering Requirements

Bonus funds are subject to wagering requirements before they can be withdrawn. Wagering requirements specify the total amount you must bet before bonus winnings become withdrawable. Not all games contribute equally toward wagering requirements. Refer to individual bonus terms for details.

8. Responsible Gaming and Self-Exclusion

8.1 Commitment to Responsible Gaming

bat99 is committed to promoting responsible gaming practices and providing tools to help players maintain control over their gambling activities. We encourage all players to gamble responsibly and to seek help if gambling becomes a problem.

8.2 Responsible Gaming Tools

bat99 provides the following responsible gaming tools in your account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
• Session Time Limits: Set automatic logout after a specified period of continuous play
• Reality Checks: Receive periodic reminders of how long you have been playing
• Self-Exclusion: Temporarily or permanently exclude yourself from bat99 services

8.3 Self-Exclusion

If you feel that gambling is negatively affecting your life, you may request self-exclusion for a period of 6 months, 1 year, or permanently. During self-exclusion, you will not be able to access your account, deposit funds, or place bets. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period. To request self-exclusion, contact bat99 support at [email protected].

9. Intellectual Property Rights

All content on the bat99 platform, including text, graphics, logos, images, software, game content, and user interface design, is the property of bat99 or its licensors and is protected by international copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from any bat99 content without express written permission.

The bat99 name, logo, and all related marks are trademarks of bat99. Unauthorized use of bat99 trademarks is prohibited and may constitute trademark infringement under applicable law.

10. Limitation of Liability

To the maximum extent permitted by law, bat99 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of bat99 services, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or account access
• Service interruptions, downtime, or technical malfunctions
• Errors in odds, results, or bet settlement
• Third-party payment processor delays or failures
• Unauthorized account access resulting from your failure to protect login credentials

bat99's total liability to you for any claims arising from your use of the platform shall not exceed the total amount deposited into your account during the 90 days preceding the claim.

11. Dispute Resolution and Governing Law

These Terms & Conditions are governed by and construed in accordance with international commercial law principles. Any disputes arising from your use of bat99 services shall be resolved through binding arbitration in accordance with internationally recognized arbitration rules. You agree to waive any right to participate in class-action lawsuits or class-wide arbitration.

Before initiating arbitration, you must first contact bat99 support at [email protected] to attempt to resolve the dispute informally. If the dispute cannot be resolved within 30 days, either party may initiate arbitration proceedings.

12. Account Closure and Termination

12.1 Voluntary Closure

You may close your bat99 account at any time by contacting support. Upon account closure, any remaining balance (excluding unreleased bonus funds or pending bets) will be returned to you via your registered payment method, subject to identity verification. Closed accounts cannot be reopened for a minimum period of 6 months.

12.2 Termination by bat99

bat99 reserves the right to suspend or terminate your account immediately, without prior notice, if you violate these Terms & Conditions, engage in fraudulent activity, abuse bonuses, or participate in any conduct that bat99 deems harmful to the platform or other users. Upon termination, bat99 may forfeit your account balance and void all pending bets.

13. Privacy and Data Protection

bat99 collects, processes, and stores your personal data in accordance with our Privacy Policy. By using bat99 services, you consent to the collection and use of your personal information as described in the Privacy Policy. bat99 implements industry-standard security measures to protect your data, but cannot guarantee absolute security against unauthorized access or data breaches.

For full details on how bat99 handles your personal information, please review our Privacy Policy at /privacy-policy.

14. Third-Party Services and Game Providers

bat99 integrates games and services from third-party providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, Spribe, and others. While bat99 partners only with certified and audited providers, we do not control third-party game outcomes or software. Third-party games are subject to the providers' own terms and conditions. bat99 is not liable for third-party software errors, malfunctions, or unfair play, though we will assist in reporting issues to providers.

15. Anti-Money Laundering (AML) Compliance

bat99 operates in compliance with international anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. We monitor transactions for suspicious activity and reserve the right to request additional documentation to verify the source of funds. Accounts suspected of being used for money laundering or other illegal activities will be immediately suspended and reported to relevant authorities. Withdrawals must be made to the same payment method used for deposits to prevent money laundering.

16. Technical Issues and Force Majeure

bat99 strives to provide uninterrupted service but does not guarantee that the platform will be available at all times. Service may be temporarily unavailable due to maintenance, technical issues, or events beyond bat99's control including natural disasters, power outages, internet disruptions, or government actions. bat99 is not liable for losses resulting from service interruptions or technical malfunctions. In the event of technical errors affecting bet outcomes, bat99 reserves the right to void affected bets and refund stakes.

17. Miscellaneous Provisions

17.1 Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

17.2 Entire Agreement

These Terms & Conditions, together with the Privacy Policy, Responsible Gaming Policy, and any specific game or promotion rules, constitute the entire agreement between you and bat99 and supersede all prior agreements or understandings, whether written or oral.

17.3 No Waiver

bat99's failure to enforce any provision of these Terms & Conditions does not constitute a waiver of that provision or any other provision. All rights and remedies available to bat99 under these terms remain in effect.

18. Contact Information

If you have questions about these Terms & Conditions or need assistance with your account, please contact bat99 support:

Email: [email protected]
Support Hours: 24/7 Live Chat and Email
Response Time: Within 2 hours for urgent inquiries